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CONDITIONS OF USE


Welcome to Boss Parts Depot ("the site"). Boss Parts Depot , a division of Equipmentpartsgroup.com, and division of Summa Humma Enterprises, LLC and/or its affiliates provide website features and other products and services to you when you visit or shop at The site, use the site products or services, use the site applications for mobile, or use software provided by the site in connection with any of the foregoing (collectively, “site services"). The site provides its services subject to the following conditions. The site provides the use of the site and its tools free of charge to individuals and organizations solely at the site's www.bosspartsdepot.com web address.  Embedding, disassembling, reverse engineering, or scraping the data, system logic, code, or software source from the site is strictly prohibited.  The site and all of its tools are protected by US and International copyright and patent laws where applicable.  You may however, create a link to the site on your website to the address:  https://www.bosspartsdepot.com.
The site provides the use of its tools with ABSOLUTELY NO WARRANTY EXPRESS OR IMPLIED.  The user ("you") agrees to indemnify and hold harmless the site and all of its parents, subsidiaries, affiliates, associates, employees, and partners against any loss or other damage caused to you or those whom you represent in the employ of the site and its tools.
While we have designed, engineered, and tested the site, tools, and results provided, and believe to the best of our knowledge that the results are accurate, the results are not dispositive and are in NO WAY GUARANTEED TO BE ACCURATE.  You must ALWAYS CHECK THE RESULTS YOU RECEIVE FROM THE SITE AND ITS TOOLS against original copies of owners manuals, service manuals, and dealer's recommendations.  The results provided by the site and its tools are only suggestions and are NOT TO BE CONSTRUED AS PROFESSIONAL RECOMMENDATIONS FROM A DEALER.
ANY AND ALL USE OF THE SITE IS DONE SO AT YOUR OWN RISK.

PRIVACY
Please review our Privacy Notice to understand our practices.
ELECTRONIC COMMUNICATIONS
When you use any site services, or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site or through the other services of the site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

 

COPYRIGHT
All content included in or made available through any site services, such as text, graphics, logos, button icons, images, audio clips, digital downloads, and data compilations is the property of the site or its content suppliers and protected by United States and international copyright laws. The compilation of all content included in or made available through any site services is the exclusive property of Boss Parts Depot and protected by U.S. and international copyright laws.
TRADEMARKS
In addition, graphics, logos, page headers, button icons, scripts, and service names included in or made available through any site services are trademarks or trade dress of the site in the U.S. and other countries. The site’s trademarks and trade dress may not be used in connection with any product or service that is not the site’s, in any manner that is likely to cause confusion among customers or in any manner that disparages or discredits the site. All other trademarks not owned by site that appear in any site service are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by the site.
LICENSE AND ACCESS
Subject to your compliance with these Conditions of Use and your payment of any applicable fees, the site or its content providers grant you a limited, non-exclusive, non-transferable, non-sub licensable license to access and make personal and non-commercial use site services. This license does not include any resale or commercial use of any site service, or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of any site services or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. All rights not expressly granted to you in these Conditions of Use or any Service Terms are reserved and retained by the site or its licensors, suppliers, publishers, rights holders, or other content providers. Non site services, nor any part of any site service, may be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of the site. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of the site without express written consent. You may not use any meta tags or any other "hidden text" utilizing the site's name or trademarks without the express written consent of The site. You may not misuse site services. You may use site services only as permitted by law. The licenses granted by the site terminate if you do not comply with these Conditions of Use or any Service Terms.
YOUR ACCOUNT
If you use any site services, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. The site does sell products for children, but it sells them to adults, who can purchase with a credit card or other permitted payment method. If you are under 18, you may use site services only with involvement of a parent or guardian. The site reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders in its sole discretion.

RISK OF LOSS
All items purchased from the site are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

RETURNS, REFUNDS AND TITLE
The site does not take title to returned items until the item arrives at our facility. At our discretion, a refund may be issued without requiring a return. In this situation, The site does not take title to the refunded item. For more information about our returns and refunds, please see our Returns Center
PRODUCT DESCRIPTIONS
The site attempts to be as accurate as possible. However, The site does not warrant that product descriptions or other content of any site services is accurate, complete, reliable, current, or error-free. If a product offered by The site itself is not as described, your sole remedy is to return it in unused condition.
PRICING
Except where noted otherwise, the List Price or Suggested Price displayed for products on any site service represents the full retail price listed on the product itself, suggested by the manufacturer or supplier, or estimated in accordance with standard industry practice; or the estimated retail value for a comparably featured item offered elsewhere. The List Price or Suggested Price is a comparative price estimate and may or may not represent the prevailing price in every area on any particular day. For certain items that are offered as a set, the List Price or Suggested Price may represent “open-stock” prices, which mean the aggregate of the manufacturer's estimated or suggested retail price for each of the items included in the set.
With respect to items sold by the site, we cannot confirm the price of an item until you order. Despite our best efforts, a small number of the items in our catalog may be mispriced. If the correct price of an item sold by the site is higher than our stated price, we will, at our discretion, either contact you for instructions before shipping or cancel your order and notify you of such cancellation.

www.bosspartsdepot.com SOFTWARE TERMS
In addition to these Conditions of Use, the terms found here apply to any software (including any updates or upgrades to the software and any related documentation) that we make available to you from time to time for your use in connection with site services (the "Site Software").
DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY
SITE SERVICES AND ALL INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) AND OTHER SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH SITE SERVICES ARE PROVIDED BY THE SITE ON AN "AS IS" AND "AS AVAILABLE" BASIS, UNLESS OTHERWISE SPECIFIED IN WRITING. THE SITE MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF SITE SERVICES, OR THE INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) OR OTHER SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH SITE SERVICES, UNLESS OTHERWISE SPECIFIED IN WRITING. YOU EXPRESSLY AGREE THAT YOUR USE OF SITE SERVICES IS AT YOUR SOLE RISK.
TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, THE SITE DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THE SITE DOES NOT WARRANT THAT SITE SERVICES, INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) OR OTHER SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH SITE SERVICES, THE SITE’S SERVERS OR ELECTRONIC COMMUNICATIONS SENT FROM THE SITE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. THE SITE WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF ANY SITE SERVICE, OR FROM ANY INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) OR OTHER SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH ANY SITE SERVICES, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES, UNLESS OTHERWISE SPECIFIED IN WRITING.
CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.
DISPUTES
Any dispute or claim relating in any way to your use of any site service, or to any products or services sold or distributed by the site or through the site will be resolved by binding arbitration, rather than in court, except that you may assert claims in small claims court if your claims qualify. The Federal Arbitration Act and federal arbitration law apply to this agreement.
There is no judge or jury in arbitration, and court review of an arbitration award is limited. However, an arbitrator can award on an individual basis the same damages and relief as a court (including injunctive and declaratory relief or statutory damages), and must follow the terms of these Conditions of Use as a court would.
To begin an arbitration proceeding, you must send a letter requesting arbitration and describing your claim to our registered agent Corporation Service Company, 300 Deschutes Way SW, Suite 304, Tumwater, WA 98501. The arbitration will be conducted by the American Arbitration Association (AAA) under its rules, including the AAA's Supplementary Procedures for Consumer-Related Disputes. The AAA's rules are available at www.adr.org or by calling 1-800-778-7879. Payment of all filing, administration and arbitrator fees will be governed by the AAA's rules. We will reimburse those fees for claims totaling less than $10,000 unless the arbitrator determines the claims are frivolous. Likewise, The site will not seek attorneys' fees and costs in arbitration unless the arbitrator determines the claims are frivolous. You may choose to have the arbitration conducted by telephone, based on written submissions, or in person in the county where you live or at another mutually agreed location.
We each agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated or representative action. If for any reason a claim proceeds in court rather than in arbitration we each waive any right to a jury trial. We also both agree that you or we may bring suit in court to enjoin infringement or other misuse of intellectual property rights.
APPLICABLE LAW
By using any site service, you agree that the Federal Arbitration Act, applicable federal law, and the laws of the state of New Hampshire, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and the site.
SITE POLICIES, MODIFICATION, AND SEVERABILITY
Please review our other policies, such as our pricing policy, posted on this site. These policies also govern your use site services. We reserve the right to make changes to our site, policies, Service Terms, and these Conditions of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.
OUR ADDRESS
Boss Parts Depot Inc.
P.O. Box 487
Plaistow, NH 03865
https://www.BossPartsDepot.com

 

Additional Boss Parts Depot Software Terms

  1. Use of the site software. You may use the site software solely for purposes of enabling you to use and enjoy site services as provided by the site, and as permitted by the Conditions of Use, these Software Terms and any Service Terms. You may not incorporate any portion of the site software into your own programs or compile any portion of it in combination with your own programs, transfer it for use with another service, or sell, rent, lease, lend, loan, distribute or sub-license the site software or otherwise assign any rights to the site software in whole or in part. You may not use the site software for any illegal purpose. We may cease providing any the site software and we may terminate your right to use any of the site software at any time. Your rights to use the site software will automatically terminate without notice from us if you fail to comply with any of these Software Terms, the Conditions of Use or any other Service Terms. Additional third party terms contained within or distributed with certain software of the site that are specifically identified in related documentation may apply to that site software (or software incorporated with the site software) and will govern the use of such software in the event of a conflict with these Conditions of Use. All software used in any site services is the property of the site or its software suppliers and protected by United States and international copyright laws.
  2. Use of Third Party Services. When you use the site software, you may also be using the services of one or more third parties, such as a wireless carrier or a mobile platform provider. Your use of these third party services may be subject to the separate policies, terms of use, and fees of these third parties.
  3. No Reverse Engineering. You may not, and you will not encourage, assist or authorize any other person to copy, modify, reverse engineer, decompile or disassemble, or otherwise tamper with, the site software, whether in whole or in part, or create any derivative works from or of the site software.
  4. Updates. In order to keep the site software up-to-date, we may offer automatic or manual updates at any time and without notice to you.
  5. Export Regulations; Government End Users. You must comply with all export and re-export restrictions and regulations of the Department of Commerce and other United States agencies and authorities that may apply to the site software. If you are a U.S. Government end user, we are licensing the site software to you as a "Commercial Item" as that term is defined in the U.S. Code of Federal Regulations (see 48 C.F.R. 2.101), and the rights we grant you to the site software are the same as the rights we grant to all others under these Conditions of Use.

 

TERMS AND CONDITIONS

  1. MAKING A PURCHASE

 

Making a purchase couldn’t be easier. Just browse our catalogs, specials, or parts look up and click on any items you would like to purchase, and put them in your shopping cart. After you have finished your selection, click on the “checkout” button and you will be asked a few details we need to finish the order. We accept most major credit cards.

  1. DELIVERY SCHEDULE

 

All orders will be processed and shipped during normal business hours. If there is a delay, we will notify you and give you the opportunity to make changes to your order if necessary.

 

  1. SALES TAX

All online purchases will be tax free except for purchases shipped to Maine.

  1. CREDIT CARD SECURITY

 

We know of no documented cases of credit card fraud using our purchasing system over the internet. All credit numbers are encrypted in the software when the order is placed using 128 bit encryption. Credit card information is not held or stored in clear text on any computer.

  1. RETURNS

 

www.bosspartsdepot.com makes every effort to send you the right part the first time. The possibility exists; however, that due to our error, or the customer’s error, the wrong part may be chosen. It is also possible that the part originally shipped to us by the manufacturer, was labeled incorrectly or damaged during shipping.

If an error was made and the mistake was ours, we do apologize. In that event, as long as you notify us of our mistake within 30 days of receiving your order there will be no additional shipping or handling charges to you for returning the part and us providing you with the correct replacement parts. Contact Boss Parts Depot customer service through our “contact us” page and we will quickly resolve the issue.

If you ordered the wrong parts, all normally stocked parts may be returned to us with no restocking fee. You have 30 days from receipt of your order to return the parts. We reserve the right to refuse the return of non-stocking parts or return requests made in excess of 30 days. If allowed these returns will be subject to a 20% restocking fee. Please note that shipping and handling charges are not refundable.

  1. Return Merchandise Authorization (RMA)

 

All product returns require a Return Merchandise Authorization (RMA) number. You may obtain the RMA number by selecting the my account tab above . All parts returned without authorization will not be credited and sent back freight collect.

 

The following items are not eligible for return.

  1. Any parts not purchased from Boss Parts Depot
  2. Any parts that have been installed or used
  3. Any parts returned without the original packaging, including retail box and other items originally included with the part.
  4. All electrical parts are non-returnable. We have no means of determining if any electrical part was used for trouble shooting and damaged in that process.
  5. Operator, parts and service manuals are non returnable.
  6. Never refuse a shipment in order to return it. Often we may drop ship an order and refusing it will just send it back to the manufacturer without us knowing, and the credit will not be processed. Please accept all orders and contact us to process your return.
  7. Core Return Policy.

Often parts that are offered under a remanufactured program are available at lower prices but also have a deposit-type core charge to ensure the return of the rebuildable used part from the customer. A core charge will be assessed for the core when the exchange unit is purchased. A credit will be issued when the core is returned with the proper RMA. For full credit, all core RMAs must be generated within 30 days of receipt of your order. After 30 days, the core will be eligible for half of the core value charged on the original invoice.

Any cores severely damaged or deemed unrebuildable will not be credited. To receive full core credit, all units returned must be assembled and in normal condition (returned in the original box). Customers are responsible for freight charges on core returns. If you cannot arrange shipping, please contact us and we will arrange pick up for you at your expense. We suggest that if you suspect that your core is damaged and may be non-rebuildable, you contact us for additional criteria or review of a picture of the core to determine its return eligibility.

How to request a core return?
To request an RMA for a core return, please visit the returns section on my account.

  1. REFUNDS

 

Refund credits can only be applied to the credit card used in the original purchase. In the event that the card can no longer be credited back (lost or stolen card, etc.) an attempt on our part will be made at least once and then a company check will be issued and sent to the purchaser. The company check procedure will slightly delay the normal amount of time needed to process a refund.

  1. PRIVACY POLICY

 

This Privacy Policy covers our treatment of personal information that we collect when you are on our site and when you use our services. This policy also covers our treatment of any personally identifiable information that our business partners share with us or that we may collect on a partner’s site. This policy does not apply to the practices of companies that we do not own or control or to people that we do not employ or manage.

Information Collection and Use
We collect personal information when you register for an account, when you use our contact forms, and when you request our newsletter. We may also receive personally identifiable information from our business partners. When you register with us, we ask for your name and email address. Once you register with us and sign in to our services, you are not anonymous to us. We also automatically receive and record information on our server logs from your browser including your IP address, web browsing cookie information, and pages you request. We use this information for three general purposes: to customize the advertising and content you see, to fulfill your requests for certain products and services, and to contact you about specials and new products.

Security
Your account information is password-protected for your privacy and security.
In sensitive areas of the site we also use industry-standard SSL-encryption to protect data transmissions.

 

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